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Quantum DLT-V4

WSKNJ
Not applicable

I am have a hard time getting the new Quantum DLT-V4 Scsi tape drive to be seen in Backup Exec 12.0 SP3 and I have applied the latest driver patch

The Windows Server 2003 enviroment does see it.

Any suggestions

3 REPLIES 3

teiva-boy
Level 6
 So in Windows, in the Device Manager, you can see the device, and with BE installed on that same server you cant?

joydeepdutt
Level 4

Please follow this doc :  
http://seer.support.veritas.com/docs/255501.htm

I hope that you installed latest drvers of symantec for your tape drive
http://www.symantec.com/business/support/knowledge_base_sli.jsp?pid=



Regards
Joy

JT_T
Level 5
Partner Certified
From Tools, Wizards, run Device configuration wizard, from there install device drivers and if it's not shown in BE, reboot server and check again.

If you had some other device in use by that same server, you can remove old entries using Device configuration wizard.