05-06-2020 01:37 PM
I have a "Not for resale" license that is supposedly good up to version 20.3
Well, since updates allowed for it, I have 20.6 installed.
It has now been a year and I need to install my new license by going to licensing - entitlements - generate new license.
My question is: Can I install my new license even though I have 20.6 installed?
SInce I generated a new license, are newer versions covered or am I just good up to 20.3?
Thanks
05-06-2020 11:34 PM
Hi there,
With BE you typically need the license to match the product version. But you could give it a try and, if you do not get any error when installing it, that means it works.
05-07-2020 12:46 AM
Which version did you select before generating new license?
With NFR key, probably best to request a new entitlement through the channels where you obtained your existing entitlement from.
05-07-2020 09:21 AM - edited 05-07-2020 09:22 AM
I followed the steps here to renew my license.
When I renewed it, I only had 20.1 to choose from in the 20.* range.
Removing the old one activated the free 60 day trial.
I was able to add the renewed license but the 60 day trial remains.
05-07-2020 11:06 PM
I can unfortunately not comment on techsoup licenses - I am not aware of any company in South Africa using it.
Please see if my last post in this discussion helps at all :