Ralus not excluding SAN mount

[LinuxBen]

I'm using RALUS on a RHEL5.4 VM backing up to a Windows 2008 Server with Backup Exec 12.5.

Only the files are being backed up, not the VM itself. The problem is that the backups keep failing when it reaches the /DATA mount on the VM which is a mounted SAN LUN.

ralus.cfg is set to exclude the directory:
Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemExclude5=/DATA/*.*

When I look through the logs I see this:

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====>ChangeDir : psize : 5
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA
43d3d940 Thu May  6 20:43:10 2010 :         vx_open_by_name: Opening object name : /DATA, openflags : B
43d3d940 Thu May  6 20:43:10 2010 :         vx_open_by_name: new handle =0xa282240
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA/TeamCityData
43d3d940 Thu May  6 20:43:10 2010 : ====> VX_CloseDir
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: dss_cur_dir is not valid
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: req size is 195
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: req size after strsize(sname) is 195
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: path is /. copying cur dir and sname
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: path with cur dir is /DATA
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA
43d3d940 Thu May  6 20:43:10 2010 : ====> VX_FindFirst
43d3d940 Thu May  6 20:43:10 2010 : last_slash called with non absolute path name '*.*'
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA
43d3d940 Thu May  6 20:43:10 2010 :         vx_open_by_name: Opening object name : /DATA, openflags : B
43d3d940 Thu May  6 20:43:10 2010 :         vx_open_by_name: new handle =0xa282240
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA/TeamCityData
43d3d940 Thu May  6 20:43:10 2010 : VX_GetObjInfo: os info not complete: val 1
43d3d940 Thu May  6 20:43:10 2010 : ====> VX_OpenObj
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA
43d3d940 Thu May  6 20:43:10 2010 :         vx_open_by_name: Opening object name : /DATA, openflags : B
43d3d940 Thu May  6 20:43:10 2010 :         vx_open_by_name: new handle =0xa295b00
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA/TeamCityData
43d3d940 Thu May  6 20:43:10 2010 : ====> VX_CloseDir
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA
43d3d940 Thu May  6 20:43:10 2010 :         vx_open_by_name: Opening object name : /DATA, openflags : B
43d3d940 Thu May  6 20:43:10 2010 :         vx_open_by_name: new handle =0xa282c50
43d3d940 Thu May  6 20:43:10 2010 :         vx_read_ext: entered for /DATA
43d3d940 Thu May  6 20:43:10 2010 :         vx_read_ext: vfmObjCtl: ret_val : 0X0
43d3d940 Thu May  6 20:43:10 2010 :         vx_read_ext: file_extstat.ext_filevers : 1
43d3d940 Thu May  6 20:43:10 2010 : ====> VX_OpenObj returning 0
43d3d940 Thu May  6 20:43:10 2010 : ReadObject: Beginning of EA cur_stream_len 240
43d3d940 Thu May  6 20:43:10 2010 : ReadObject: Beginning of EA cur_stream_len 240
43d3d940 Thu May  6 20:43:10 2010 : ReadObject: real eof - offset 240
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: dss_cur_dir is not valid
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: req size is 195
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: req size after strsize(sname) is 195
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: path is /. copying cur dir and sname
43d3d940 Thu May  6 20:43:10 2010 : VX_SetupWorkPath: path with cur dir is /DATA
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA
43d3d940 Thu May  6 20:43:10 2010 : Versioned dir dblk osinfo type, os_spec_size=72 dirInfoSize=72
43d3d940 Thu May  6 20:43:10 2010 : Unix_SetInfo: dir (DATA), native (NULL)-(0) setting uid=0 gid=0 type=2 mode=16877
43d3d940 Thu May  6 20:43:10 2010 : ====> VX_FindNext
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA/..
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA/.
43d3d940 Thu May  6 20:43:10 2010 :         vx_stat_by_name: Getting stat of /DATA/lost+found
43d3d940 Thu May  6 20:43:10 2010 : ====> VX_FindNext
43d3d940 Thu May  6 20:43:10 2010 :     VX_FindNextFile: FS_NO_MORE, dir list is empty
43d3d940 Thu May  6 20:43:10 2010 :     FindObject: FindFirstFile or NextFile returned error : 2000FE07'
43d3d940 Thu May  6 20:43:10 2010 :     FindObject: returning 2000FE07
43d3d940 Thu May  6 20:43:10 2010 : ====> VX_FindClose
43d3d940 Thu May  6 20:43:10 2010 : ====> VX_CloseDir
43d3d940 Thu May  6 20:43:10 2010 : TF xfer time = 0 seconds.
43d3d940 Thu May  6 20:43:10 2010 : WRITE:  tpreceive_fail_count = 0
43d3d940 Thu May  6 20:43:10 2010 : WRITE:  waiting_on_buffers_count = 0
43d3d940 Thu May  6 20:43:10 2010 : WRITE:  buffers_written_count = 0
43d3d940 Thu May  6 20:43:11 2010 : TF_CloseSet()
43d3d940 Thu May  6 20:43:11 2010 : FreeFormatEnv( cur_fmt=0 )
43d3d940 Thu May  6 20:43:11 2010 : Detach from: \\servername\[ROOT]
43d3d940 Thu May  6 20:43:11 2010 : Resetting hard link info
43d3d940 Thu May  6 20:43:11 2010 : Hard link info has been reset
4473e940 Thu May  6 20:43:11 2010 : ProcessRequest: thread exiting
43d3d940 Thu May  6 20:43:13 2010 : TF_FreeDriveContext( A2B5AA0 )
43d3d940 Thu May  6 20:43:13 2010 : TF_FreeTapeBuffers: from 10 to 0 buffers
43d3d940 Thu May  6 20:43:13 2010 : Backup Job Stop(0)  - Thu May  6 20:43:13 2010

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It doesn't appear as though its actually excluding the directory.

Why is it failing on this mount? Why isn't it excluding it? Is there any kind of work around for this?

Thanks.

[LinuxBen]

Still looking for some help.

[LinuxBen]

Nobody has an idea?

[yngmike]

Sorry to get your hopes up with bumping your post but I have similiar issues.

I have multiple SAN attached mount points on Oracle Enterprise Linux 5.5 (RHEL). Usually the agent dies and needs to be restarted. Usually we exclude the directories in the config file, and on the BUE server end as well.. I would recommend using "/DATA/" instead  of "/DATA/*.*" the "*.*" infers to still only exlclude files in that directory not the directory itself.

I would check "grep "beremote" /var/log/messages" for any errors like general protection or segfaults

I am still looking for a solution to these issues as well.
-Mike