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Remote Agent Macintosh - can't turn on debug mode

PZer
Not applicable

‎11-18-2008 12:00 PM

I'm trying out BE Windows 12.5.  The server can't connect to the Macintosh Remote Agent running on OS 10.4. 

 

NMAP shows that beremote is available on port 10000 on the Mac. 

 

/var/log/secure.log shows that the server is authenticating to beremote.

 

I've found a number of different ways of starting beremote in debug mode; none of them work.

 

 

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1 REPLY 1

Anser_Arif
Level 4
Certified

‎11-19-2008 02:24 PM

Hi,

 

You can put the remote agent in debug mode:

 /opt/VRTSralus/bin/beremote --log-console

 

Check if there is an error there and post the error if possible.

 

If it successfully starts in debug, make sure you make a note of the PID and kill the PID (kill <PID>) later.

 

Also, make sure you are able to telnet on port 10000 both ways when the service is started normally (/Library/StartupItems/VRTSrams/VRTSrams start:(

telnet <Media_Server> 10000 from MAC box.

telnet <MAC_box> 10000 from media Server.

 

Please update me few more details on this, like if MAC box is visible in Backup Selections under Macintosh Systems and wot you see under the file /etc/VRTSralus/ralus.cfg file.

 

 

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