Backup Exec 10 installed on media server. This media server is the file server, I am taking backup from this server, its a local backup. After some time running succesfully now its gives error that "Remote Agent not detected on S003 server"
Is the remote agent service running on the media server? Try restarting the service and then test. It should be running under the Local system account. Do also ensure that the local machine S003 is connected physically to the network. The error can occur if it is not connected to the network.
Hope the above steps help you. If the problem persists, do write back to the forum. However if wed o not hear from you within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
I checked all these points but the problem still comes after 1 day backup was successful but after 1 or 2 days error remote agent not detected on s003 comes and job failed.
From the link given below www.sysinternals.com ,please download TCPView v2.34 and check if port 10,000 is open and Raws is listening on this port.
Thanks, NOTE : If we do not receive your reply within two business days, this post would be marked assumedanswered and would be moved to answered questions pool.
I am having the exact same problem. This just started one day ot of the blue. Please HELP. I find that if I restart the server it will work for about 1 - 2 days then fail again.