Hello,
1. Please check if the Mac OS you are using is compatible with Backup exec.
2. On the MAC check the foll:
1. What MAC OS?
2. What is the Backup Exec MAC Agent revision number? In other words, is the latest MAC Agent installed?
3. What protocol is installed on the MAC?
o The Backup Exec MAC Agent only supports AppleTalk
4. Make sure Mac Agent is started
5. When the MAC Agent was installed, where the Backup Exec MAC files copied to a "closed" System Folder? (This information is necessary if the MAC Agent fails to start).
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