05-08-2017 05:42 AM
Hello Backup Exec Forum
Unfortunately the Backup Exec Service on our Windows Server 2008 has stopped and im not able to restart the Service. Im receiving the following error:
Error 1067: The process has stopped unexpectedly.
If I want to repair the Installation under Add/remove programs it says:
An error occured while removing Backup Exec 2010. Maybe its already uninstalled.
How can I fix the Backup Exec installation, or restart the services again?
Thanks in advance.
05-08-2017 09:47 AM
Is there something changed in your environment at the time of the error? (updates, patches, ...)
some weird errors happens when for example .NET is patched.
05-08-2017 11:27 PM
@jurgen_barbieur wrote:Is there something changed in your environment at the time of the error? (updates, patches, ...)
some weird errors happens when for example .NET is patched.
Our server has crashed because the disk capacity run out.
After that it hasn't startet again. I removed the installed updates.
05-08-2017 11:47 PM
are all the mandatory services running? is the sql server service running? are there any errors when trying to start the services?
05-09-2017 01:31 AM
The SQL is running (SQL Server(BKUPEXEC))
The SQL Server Agent (BKUPEXEC) is deactivated. If I start ist, it says that the service is not used,
Backup Agent Server Browser: Error 1068 Dependent Services could not be startet
Backup Exec Job Engine: Error 1068 Dependent Services could not be startet
Backup Exec Server: Error 1067 Process terminated unexpected.
05-09-2017 02:16 AM
you can try to install the service packs to solve this issue.
If this fails also, you should better open a formal case at veritas
05-09-2017 02:18 AM
Where can I download the service pack?
05-09-2017 03:27 AM
have a look at this post
https://vox.veritas.com/t5/Backup-Exec/Backup-Exec-2010-R3-download/td-p/425838
multiple solutions provided.
you need bexec 2010 R3 and eventually SP4 thereafter