I'm trying to help someone restore files from a server (Windows 2000) that lost all hard disk data, but hard regular backups from an unknown version of BE. One the system we're trying to restore onto we've loaded Windows Server 2003 with all major updates and the trial version of BE 11d with all twelve available updates from Live Update. The tapes are 20/40 4mm DAT media.
Tapes can be inventoried and then cataloged without issue - about 9 GB of data are read successfully. However, when trying to run a restore job, the following error is generated:
"The selected media was not found in the catalogs. You must first catalog the media if you want to use it for restore operations."
This error is discussed in several Symantec support files and forum posts:
https://forums.symantec.com/syment/board/message?board.id=102&message.id=1329
http://seer.support.veritas.com/docs/240960.htm
http://seer.support.veritas.com/docs/250196.htm
We completely uninstalled the application, checked the registry for the suggested values (none found), and then reinstalled without any change in the error behavior.
Here's the interesting part: if I use the Restore Wizard, it properly sees the catalog and the expected data! So, you might ask, why not just use the Wizard? Because it won't let me do one critical thing: redirect the restore data to be placed on a local volume of the restore server. It's a stalemate: normal restore allows the redirect, but can't read the catalogs; the Restore Wizard can read the catalogs but can't redirect.
Any helpful suggestions would be appreciated.
Cheers,
-Nathan
