SBS 2011 and BEX 2010 R3 - 0xe00002f7 error

[RossG]

On a new  Microsoft suite - SBS2011 - (Windows 2008 - R2, Exhange 2007 SP1). Installed BEX 2010  r3 with all the hhot fixes

Every few nights I get the following error.   Now I got twio night in a row!!

 apprecaite any help on this issue,.,

Regards,

Ross

Job ended: Wednesday, Jume 10, 2011 at 2:40:08 AM
Completed status: Failed
Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-759

Click an error below to locate it in the job log

Backup- \\SIMSBS2011\Microsoft Information Store\Mailbox Database
V-79-57344-759 - Unable to complete the operation for the selected resource using the specified opti...
n/a
'

e following backup sets contain Microsoft Exchange data. Symantec recommends that you install and use the Active Directory Recovery Agent to better manage your Microsoft Exchange data:

\\SIMSBS2011\Microsoft Information Store\Mailbox Database
\\SIMSBS2011\Microsoft Information Store\Public Folder Database 1274750997

[Riyaj_S]

This issue is resolved by Backup Exec 2010 R2 Hotfix 143746. Was this working with Backup Exec 2010 R2 ?

http://www.symantec.com/docs/TECH142005

[sbora]

Hello RossG,

It seems you are facing issue that is documented in :

http://www.symantec.com/docs/TECH153784

This issue will be fixed in one of the future hot fix of BE 2010 R3. Till that time workaround will be to turn off GRT.

If truning OFF GRT is not an option for you then you can contact Symantec technical support and open a case. Support has received pre release version (orphan) fix which can be provided to customers who are severely affected and cannot continue with the workaround.