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SDR Recovery (BE 2012)

Jeff_Cohen
Level 3

Trying to test the new SDR out. Backups complete fine but when we try and do a restore on a Windows XP machine, the restore runs fine and when the system reboots it hangs on "Installing Devices" and never completes.

We are installing on the same hardware, just wiped it to test a recovery scenario. Other threads with this isse point to options that do not seem to exist in the BE 2012 version of the recovery disk.

1 REPLY 1

Jaydeep_S
Level 6
Employee Accredited Certified

Jeff this might be due to some device drivers not being a part of the SDR. You might have to create a customer SDR for such machines. Follow the steps mentioned in the tschnote below -

http://www.symantec.com/docs/TECH180099