Hello,
Are you trying to get notifications via SMTP? Do you get any error when the notifications dont work? Refer to the following technote which might help resolve the problem:
Title: Simple Mail Transfer Protocol notification is configured and enabled within Backup Exec but no notification is received after the job runs.
http://support.veritas.com/docs/264683
If the issue persists, revert with details.
Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
Regards.