Hi,
I have installed Backup Exec 10.1 (10d) Rev. 5629 and hot fixes 19, 4, 24 and 14. I have a library HP StorageWorks 1/8 Ultrium 960 Tape Autoloader.
My problem is when I backup a local folder on the backup server using the option "User Advanced Open File Option --> Automatically select open file technology", the job hangs after loading the tape in the drive. The job status is "Snapshot Processing" and nothing happens. When I try to cancel the job, it says "Cancel Pending" and still nothing. I have to reboot the server in order to start again Backup Exec.
If I run the same job without the Open File Option, the job complete within seconds and is successfull.
I have purchased the Open File option and I can't seem to be able to use. Can someone help me please.
Regards,
Christian