09-25-2014 06:57 PM
Hi All
I am using Symantec Backup Exec 2010 R2 upgrade. Now ,i want to upgrade to R3.But i cannot find any update when i used live update.What can i do?
thanks
Solved! Go to Solution.
09-25-2014 07:16 PM
R3 is not available through LiveUpdate. You need to download BE 2010 R3 from either the fileconnect site or
http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
After your upgrade, do not forget to run LiveUpdate a couple of time to update it to SP4 and the latest hotfixes.
After you have upgraded to R3 SP4, push out the remote agent again.
09-25-2014 07:16 PM
R3 is not available through LiveUpdate. You need to download BE 2010 R3 from either the fileconnect site or
http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso
After your upgrade, do not forget to run LiveUpdate a couple of time to update it to SP4 and the latest hotfixes.
After you have upgraded to R3 SP4, push out the remote agent again.
09-25-2014 07:29 PM
thanks a lot.
but i saw some case,user just only use Live Update to upgrade to R3.Why?
09-25-2014 07:39 PM
Where did you see this? Give some examples
R3 is never available through LU.
09-25-2014 08:03 PM
A few days ago,i want to testing some function,so i installed it in VM.When i used Live Update to upgrade,i saw "Symantec Backup Exec 2010 R3" and "SP4"(i forgot sp3 or sp4),but in entity machine,only find some hotfix,cannot find R3.The same installation package.
09-25-2014 08:21 PM
That is just a notification that R3 is available. It is not the update itself.
09-25-2014 08:43 PM
09-25-2014 08:46 PM
Yes. Your existing licence is still valid.
No. You can do an in-place update.