Tape Capacity incorrect after server shutdown.

[Scott_Johnson_3]

Hi All,

I'm running BE9.1 rev 4691on a w2K server backing up to an LTO1 IBM 3581 Autoloader. After an unscheduled shut down all new tapes show a total capacity of 8.88 GB. After the tape is full, it stil shows 8.88 GB capacity but bytes written is 150 GB and the compression ratio is 15:1!

The bytes written suggests that it's writing to tape correctly but the database seems corrupt. I tried reloading the drivers and running the database repair and still have the same issue.

Anybody else experience this?

Thanks in advance!

Scott

[Gauri_Ketkar]

Hi,

*check whether the device or drive you are using is supported and tested with BEWS version 9.1 ?
http://support.veritas.com/dsl/lists/device_ddProduct_BEWNT_media_all_prod1_NT9.htm

*If yes install Veritas device drivers
VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only).
http://seer.support.veritas.com/docs/273853.htm

*If no then plese install OEM device drivers
How to use original equipment manufacturer drivers with VERITAS Backup Exec (tm) for Windows Servers 9.x http://seer.support.veritas.com/docs/253974.htm

*Stop RSM service on medien Server.
*Clean the drive once or twice
*Inventory the tapes once agin and check the capacity

Thank you.

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



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[Scott_Johnson_3]

Thank you I will try this on Monday. Please do not close the post yet.

[Scott_Johnson_3]

Problem is corrected. Thanks!