cancel
Showing results for 
Search instead for 
Did you mean: 

The job failed with the following error: Physical Volume Library Drive not available.

curioustoknow
Level 3

backup stopped working and logs showing error:

 

 The job failed with the following error: Physical Volume Library Drive not available.

 

I have attached a screenshot of the devices

1 ACCEPTED SOLUTION

Accepted Solutions

pkh
Moderator
Moderator
   VIP    Certified
When you target a NAS, the BESA must be added as a local admin and given full read/write access to the entire volume. If the NAS can join the domain, then just give full read/write access to the BESA

View solution in original post

11 REPLIES 11

lmosla
Level 6

Hi,  Here is a KB for this error http://www.symantec.com/docs/TECH53032

curioustoknow
Level 3

I tried that link and no luck, when I try to run a backup I receive the following error, even though my device backup has a lot of space left

The backup-to-disk device is out of free space.

Either create additional free space on the disk volume where this backup-to-disk folder resides, or go to the Job Monitor and cancel the job.

Respond OK after performing one of these actions.

 

when trying to create a new backup to disk folder, at the end I receive access denied.,

lmosla
Level 6

Sounds like a permissions issue. Is it possible the permissions got changed on the device?  see if this helps: http://www.symantec.com/docs/TECH188059

pkh
Moderator
Moderator
   VIP    Certified
As the error message said the targeted disk is full, you need to free up space on the disk. Defining a new B2D folder will not help

pkh
Moderator
Moderator
   VIP    Certified
As the error message said the targeted disk is full, you need to free up space on the disk. Defining a new B2D folder will not help

curioustoknow
Level 3
The backup drive has plenty of free space so that's not the issue

pkh
Moderator
Moderator
   VIP    Certified
Is the targeted disk a USB disk attached to a remote server? If so you should connect it directly to the media server server.

curioustoknow
Level 3

Its a NAS DRIVE  Device, I can access from any computer just fine, able to read/write to it

I also tried another backup location in our network and I receive the same error: access denied

I just deleted all the backup to disk folder and I am planning on recreating them from scratch, looking at my device Pool settings, should I be changing anything?

 

it seems like I can do backup to disk to a local server c:\ location but I am unable to use a network location to back up data

pkh
Moderator
Moderator
   VIP    Certified
When you target a NAS, the BESA must be added as a local admin and given full read/write access to the entire volume. If the NAS can join the domain, then just give full read/write access to the BESA

curioustoknow
Level 3

the BESA is added as a local admin and has full read/write

 

curioustoknow
Level 3

I finally got it working. one last question is why in the devices its showing "low disk space" eventhough my NAS drive has plenty of space left.

is there certain setting I need to do when creating a new backup disco to folder. I jueft left everything default