The media operation was terminated by the user. Error reading file data.

[Andrew_Oakeley]

I am having a problem with scheduled backups. When I run the backup manually it completes with no problem. when the scheduler kicks it off the backup fails with the log as follows (note - no XML)

======================================================================
Job server: SYDAD01
Job name: Daily Backup
Job started: Tuesday, June 14, 2005 at 7:00:02 PM
Job type: Backup
Job Log: BEX00046.xml
======================================================================

Drive and media information from media mount:
Drive Name: SONY 1
Media Label: **000009
Media GUID: {209CB945-B059-40DD-8C36-9358610ADF28}
Overwrite Protected Until: 12/31/9999 12:00:00 AM
Appendable Until: 12/31/9999 12:00:00 AM
Targeted Media Set Name: Media Set 1
======================================================================
Media operation - overwrite.
Hardware compression enabled.
======================================================================
\\SYDAD01D: Data Drive
Family Name: "Media created 6/14/2005 7:00:02 PM"
Backup of "D: Data Drive"
Backup set #1 on storage media #1
Backup set description: "Backup 0011"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 6/14/2005 at 7:03:17 PM.
The media operation was terminated by the user.
Error reading file data.
Error reading file data.
Error reading file data.

software is v9.1 sp2
OS is Windows 2000 SP4

automatic cancellation is NOT enabled.

this only happens when the scheduler starts the backup. If I right Click on the backup job and choose "run now" it goes through no problems.

Any ideas?

Thanks

Andrew OakeleyMessage was edited by:
Andrew Oakeley

[padmaja_rajopad]

Hi,

Please check whether there are any active alerts listed in "Alerts" tab.

Verify that the media set properties (Overwrite Protection Period, Append Period) are correctly set.

Is the job set to "overwrite" or "append" the tapes.

What is the timeframe specified in "Schedule" > "Time Window" > "Start no earlier than and no alter than".

Ensure that this time difference should be atleast more than 1 minute.....

Hope this helps.

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[Andrew_Oakeley]

Hi,

>Please check whether there are any active alerts listed in "Alerts" >tab.
None significant

> Is the job set to "overwrite" or "append" the tapes.
Overwrite

>What is the timeframe specified in "Schedule" > "Time Window" > >"Start no earlier than and no alter than".
No earlier than 7:00pm no later than 7:59pm

[padmaja_rajopad]

Hi,

How long does the job normally take?

Is it more than 59 mins?

NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to the ‘answered questions’ pool.