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Trouble installing Remote Agent for Mac OS

gerasdoc
Level 3
I am having trouble when trying to install Remote Agent for Mac OS. When I type sudo ./installrams into terminal, after entering my password, I receive a message saying "command not found".
4 REPLIES 4

Ben_L_
Level 6
Employee
Just because I have to ask, Are you in the directory that has the installrams file?

gerasdoc
Level 3
I am not sure because I have not been able to find the installrams file. What directory is it in?

don_montalvo
Level 2
have you tried typing:

locate installrams

dnudelman
Level 2
Symantec recommends that you download the the agent from their webpage directly from the MAC server.
"Backup Exec 11d for Windows Servers Linux/UNIX/Macintosh & NT4 Agents": https://www4.symantec.com/Vrt/offer?a_id=30140
 
extract it and run the terminal
find the folder with the installrams file
cd desktop, cd cdimg (in my case)
 
and then run the command
 
sudo ./installrams
 
It is important to run it with sudo command so you can have root access, that is necessary to install the agent.
 
Good luck!