Turning on Exchange Agent functionality?

[Milton_Pope]

I've just installed Exchange Server 2007, and have an Exchange Server license in my Backup Exec. But the backup options for that server just include the standard C:, System State, etc, but none of the Exchange store items I was expecting.

I do have an older Exchange Server, but I deleted the agent from that.

--Milton

[Hywel_Mallett]

Have a look at the requirements for Exchange 2007 at Backup Exec and Microsoft Exchange 2007

[Lou_Buffetta]

Hi Milton

-- You will need Backup Exec 11d build 7170 to backup E2K7.

-- Make sure you have the license installed on the Backup Exec server.
-- Make sure you have the lastest patches and drivers applied.

-- Reinstall the Remote Agent on the Exchange 2007 server.
-- It's very important to update the Microsoft MAPI/CDO.
-- Install Exchange Tools if BE is installed on a 32 bit server.

Here are some documents that will help out.

Microsoft Exchange Server MAPI Client and Collaboration Data Objects (MAPI/CDO) needs to be updated to support backup of Exchange 2007 with Backup Exec 11.0 for Windows Servers build 7170.
http://seer.entsupport.symantec.com/docs/287937.htm

How to configure the Backup Exec service account to perform Exchange 2007 mailbox backup.
http://seer.entsupport.symantec.com/docs/288777.htm

Backup Exec 11d Best Practices Guide: Agent for Microsoft Exchange Server.

http://seer.entsupport.symantec.com/docs/285753.htm

I like to check the S/N's in one of our reports called a BEDIAG.

BEDIAG LOG - HOW TO CREATE

===== ===== ===== ===== ===== ===== ===== ===== ===== =====
You will have to generate and save one.
 -- In Backup Exec go to the TOOLS menu
 -- Select the second item down "Backup Exec Diagnostics..."
 -- Click "Run Diagnostics" from the pop open window
   -- Make sure you are diagnosing the proper media server
      if Backup Exec is installed on multiple servers listed
 -- When finished a Notepad window will open
 -- The S/N information is located towards the top of the report

[Milton_Pope]

Thank you.

To start the process, I ran LiveUpdate and got some huge updates; but at the end of it, I'm still at "rev. 6235". How do I get to 7170?

--Milton