Hello there,
We have a SBS2011 64bit Server running Exchange. We are backing up this machine with Backup Exec 2010 R2 The nightly backups fail with the following error(s):
Error category : Resource Errors
Error : e00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
For additional information regarding this error refer to link V-79-57344-759
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Backup- \\SERVER5\Microsoft Information Store\Mailbox Database 2011031813V-79-57344-759 - Unable to complete the operation for the selected resource using the specified options for the following reason: VFF Open Failure. This can be caused by low memory or disk resources.
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This happens whether the backup is ran to local disk or tape. So far I have tried the following actions:
- Moving the maintenance window for Exchange, so as not to overlap the times the backup is running. There is also no anti virus scan scheduled for this time. In fact even with AV fully disabled the same problem occurs
- Seperating the mail backup into a seperate job
- Backing up at various times of day in case the job in conflicting with another process
- All updates for Backup Exec and Windows have been installed
- Restarting the server
At this point is hould add that the backup will run successfully if brick level backup is not selected, but for obvious reasons this is not a viable long term solution.
Any help would be greatly appreciated
Martin
