08-22-2008 04:45 AM
Hi,
I upgaded from BE10 to BE12. As far as I was aware, we never had the advanced file open option. I had been backing up our Exchange 2003 server for years. No problems. Using a remote agent. Now with 12, all I haven't had a full backup of it for over 2 weeks. I have tried everything I can imagine.
When I try to do a full backup, like I used to with 10d, I now get
Completed status: Failed
Final error: 0xe0008485 - The item could not be opened while in use.
Final error category: Resource Errors
I never used to get this error with 10d. 10d I think used a shadow copy operation. Now I don't even see where I turn on or off shadow copy, i must have turned it off now... I had it turned on a couple of weeks ago and I got a full snapshop backup. But now, I just continually get error querying the VSS status... and yes it is in a retryable state on the exchange server, and I can't get it to go back to no error unless I reboot the Exchange server. Well I can't be continually rebooting the exchange server, that is ridculous.
I have applied the VSS writer hotfix from microsoft to all my remote agent servers. As far as I can tell, the only difference is that the backup might work once. Then the next time the VSS Writer exchange goes to retryable error, and that's it, it won't work again until a reboot.
I really need to get this fixed PLEASE!!!... it's just exchange 2003 on server 2003 Sp2. all standard stuff that worked fine with BE10d.
I'm not going to bemoan the shortcomings of BE and new versions, I just reallly really need this fixed..,. can someone give me any idea on what I should look for to fix?
Thanks
08-23-2008 12:39 AM
08-23-2008 02:35 AM
not using AOFO...
However, I was planning on running one big backup job for exchange SQL and files. Where I would like to use AOFO, but if you turn that on, it works on the whole job right? So I can't run one big backup job?
Anyway AOFO is off, and I get same results in original post.... why does it say it is in use? This never happened with BE10D, can someone please tell me what to change? I can't get my exchange server backed up.
08-24-2008 09:00 AM
08-28-2008 04:14 AM
I think you need to go to the Settings --> Advanced option of the job and choose 'Never' in the AOFO section for the particular job. I had the same problem and this worked. Even though you don't use or have installed, if it's set to 'With a lock', it'll fail the job if any of your mailboxes are in use.
You might think about running the Full job when nobodys working and then doing a Differential job throughout the week......
09-09-2008 09:48 AM
09-09-2008 01:31 PM
This could happen if tha backup was performed while exchange internal maintenance was running.
Try backing up exchange throught NTbackup and see if it completes
09-09-2008 04:37 PM
09-10-2008 03:24 AM
09-10-2008 07:55 AM