User defined selection backup job fails

[Systems_Depar1]

I have setup 2 user defined selection shares for my web server which is outside the network by backup server is on. I cannot use the UNC path, as Backup Exec cannot locate the server, so I opted for user defined selection. I am able to see the selections, but when I try to run the job, I get the following error:
Final error: 0xa000fe29 - Authentication failed on connection to the server.

Final error category: Security Errors

I have entered and re-enterd the administrator credentials for my web server and still no luck.

Any ideas?

[A_van_der_Boom]

If it is a webserver for the general public it probaly in a DMZ of some kind. You might check your firewall settings if the BE agent can pass it.

Regards
A van der Boom

[tejashree_Bhate]

Hello,

Please check if Remote agent is installed on the remote servers.
The remote agent service should be running under Local system account.

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



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Thanks.

[Systems_Depar1]

I applied 2 patches for 9.1 and so far all seems well.