Using UNC paths with asterisks fails every time

[el_luke]

Using Advanced File Selection to create UNC paths with wildcards fails for me every time while if I choose those same folders using the Graphical format, it works just fine.
Backup server and file server being backed up, Win2k Advanced. Running 10d with SP4.

The job selections are created using the Text Format. A job with one line as simple as this "\\ServerA\F:\Home\a**\*.* / SUBDIR" fails with the error below.
"Completed status: Failed
Final error: 0xe000846b - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.
Make sure that the Remote Agent is installed on the target computer and is running.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-33899
Backup- ServerA Unable to attach to \\ServerA\F:.
V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.
Make sure that the Remote Agent is installed on the target computer and is running."

However, this backup job works just fine, connecting to the Remote Agent:
"\\ServerA\F:\HOME\*.* /SUBDIR"

The remote agent is installed and works fine. I have 8 backup jobs for different folders on that same file server that all work, unless I use these wildcards. So the question is, why do I get the Remote Agent error and how do I resolve it?


One interesting thing which doesn't seem like an issue, but might be related, is that if you look at each Backup Selection List, in the Graphical view, the jobs that work, without the wildcards, have a partial check (/) in the Remote Selections > Microsoft Windows Network (/) > Domain (/) > ServerA (/) > F: (/) > Home (full check). That is normal.
The Selection Lists with the wildcards, in Graphical view, it looks like: Remote Selections () > Microsoft Windows Network () > Domain () > ServerA (/) > F: (/) > Home (/) > full checks for all folders starting with A. So those selections would appear to select the appropriate files.

[el_luke]

To add more, I did a debug log on ServerA when the failure occurs. It gives me:
[3460] 03/15/08 08:41:05 Opening debug log C:\Program Files\VERITAS\Backup Exec\RANT\logs\ServerA-beremote00.log
[3460] 03/15/08 08:41:05 CleanupOrphanedSnapshots(). Lauching cleanup thread..
[3460] 03/15/08 08:41:05 CleanupOrphanedSnapshots(). Cleanup thread lauched. Exiting.
[3460] 03/15/08 08:41:05 Process Windows Firewall is zero; no processing done.
[2988] 03/15/08 08:41:05 FS_InitFileSys
[2988] 03/15/08 08:41:05 loaded bedsnt5.dll
[2988] 03/15/08 08:41:05 loaded bedssql2.dll
[2988] 03/15/08 08:41:05 loaded bedsxchg.dll
[2988] 03/15/08 08:41:05 loaded bedsxese.dll
[2988] 03/15/08 08:41:06 loaded bedsmbox.dll
[2988] 03/15/08 08:41:06 bedspush.dll could not be loaded: The specified module could not be found.
[2988] 03/15/08 08:41:06 loaded bedsnote.dll
[2988] 03/15/08 08:41:06 loaded bedsmdoc.dll
[2988] 03/15/08 08:41:06 loaded bedssps2.dll
[2988] 03/15/08 08:41:06 loaded bedsupfs.dll
[2988] 03/15/08 08:41:06 loaded bedsshadow.dll
[2988] 03/15/08 08:41:06 loaded bedsoffhost.dll
[2988] 03/15/08 08:41:06 bedsdpm.dll could not be loaded: The specified procedure could not be found.
[2988] 03/15/08 08:41:06 loaded bedscps.dll
[2988] 03/15/08 08:41:06 bedsvx.dll could not be loaded: The specified module could not be found.
[2988] 03/15/08 08:41:06 bedsorcl.dll could not be loaded: The specified module could not be found.
[2988] 03/15/08 08:41:06 bedsagnt.dll could not be loaded: The specified module could not be found.
[2988] 03/15/08 08:41:06 loaded bedssms.dll
[2988] 03/15/08 08:41:06 loaded bedssmsp.dll
[2988] 03/15/08 08:41:06 loaded bedsra.dll
[2988] 03/15/08 08:41:06 Initializing FSs
[2988] 03/15/08 08:41:07 This is NOT an Exchange server.
[2988] 03/15/08 08:41:07 FS 12 failed to initialize: -536805818
[2988] 03/15/08 08:41:07 unloading bedsmbox.dll
[2988] 03/15/08 08:41:07 Notes Agent: NOTES_InitFileSys
[2988] 03/15/08 08:41:07 Notes Agent: Lotus Notes not installed.
HģŸjTEMROOT%\SYSTEM32\kbdazel.dll[2988] 03/15/08 08:41:07 Informational: BeDiskFind library 'BEDiskFind.dll' initialized in SHADOW::InitBeDiskFindHelperApis
[2988] 03/15/08 08:41:07 Informational: Initializing the BeDisk library 'BeDisk.dll' in SHADOW::InitBeDiskHelperApis
[2988] 03/15/08 08:41:07 Informational: BeDisk library 'BeDisk.dll' initialized in SHADOW::InitBeDiskHelperApis
[2988] 03/15/08 08:41:07 first load attempt of esebcli2.dll failed: The specified module could not be found.
[2988] 03/15/08 08:41:07 second load attempt failed from path = 'esebcli2.dll': The specified module could not be found.
[2988] 03/15/08 08:41:07 third load attempt failed from path = '': The specified module could not be found.
[2988] 03/15/08 08:41:07 Looking for esebcli2.dll in sysetm path
[2988] 03/15/08 08:41:07 never found EseBcli2.dll
[2988] 03/15/08 08:41:07 esebcli2.dll not loaded
[2988] 03/15/08 08:41:07 Status Uknown (0x00000002) opening Cps registry key 'SOFTWARE\VERITAS\Backup Exec CPS' in CPS::InitCpsHelperApis:399
[2988] 03/15/08 08:41:07 Informational: Initializing the Cps library 'C:\Program Files\VERITAS\Continuous Protection Server\Services\CPSVersion.dll' in CPS::InitCpsHelperApis:430
[2988] 03/15/08 08:41:07 Status Uknown (0x0000007E) loading Cps library 'C:\Program Files\VERITAS\Continuous Protection Server\Services\CPSVersion.dll' in CPS::InitCpsHelperApis:437
[2988] 03/15/08 08:41:07 Status Uknown (0x0000007E) initializing Cps library in CPS::InitFsys:103
[2988] 03/15/08 08:41:07 Listening on port 10000
[0924] 03/15/08 08:41:07 TCPSendAdvertisement: target=10.2.1.40
[0924] 03/15/08 08:41:07 TCPSendAdvertisement: inet_addr(10.2.1.40) returned s_addr=10.2.1.40
[0924] 03/15/08 08:41:07 TCPSendAdvertisement(ServerA) 10.2.1.100 [10000]
[0924] 03/15/08 08:41:07 Agent browser advertisement cycle complete. Advertisement interval is 60 minutes.
[3460] 03/15/08 08:41:07 Running... 'Q' to stop
[2988] 03/15/08 08:41:24 ndmpRun: Control Connection Accepted : connection established between IP 10.2.1.100, port 10000 and IP 10.2.1.40, port 4962
[3388] 03/15/08 08:41:24 LogonUser failed: The parameter is incorrect.
[3388] 03/15/08 08:41:24 LogonUser failed for user:
[3388] 03/15/08 08:41:24 LogonUser failed: The parameter is incorrect.
[3388] 03/15/08 08:41:24 LogonUser failed for user: