VCB backup of multiple servers fails with "directory not found"

[jorgelopez]

Hi,

Trying to configure a VCB job to backup multiple virtual machines (with the -FullVM switch) and the job fails with the message on the title.

Backing up a single server with this method works fine, trouble comes when I add a second server.

I have configured a directory level backup of multiple machines successfully and followed basically the same idea to configure the full image backups (adding the -fullVM after every machine name on the pre-exec string and on the selection list, and using the pre/post-backup.bat instead of the browse-start/end.bat).

I have plenty of space available on the proxy server.

I suspect there´s something missing in a java script, here´s the log:

failed to prepare servername for backup, PrepareForBackup() returned  error 16
C:\Program Files (x86)\VMware\VMware Consolidated Backup Framework\backupexec\command.wsf(181, 8) Microsoft JScript runtime error: 'name' is null or not an object  

any ideas??

thanks!

jorge

[jorgelopez]

We´ve isolated the problem to only those servers that are in different subnets as the proxy server. Multiple servers in the same subnet as the proxy server backup just fine.

[jorgelopez]

What are the requirements connectivitywise in regards to the vcb proxy server?