VMware back-ups failing with Physical RDM's

[JosVerhallen]

Hi,

We have Back-up Exec 2012 SP2 installed on a Windows 2008 R2 Std. Server.
We use this setup to back-up our VMware enviroment but several VM's have Physical Disks. We have excluded these disks in the selection list, however we still keep getting a failure message on the job. How is this possible?

kind regards

[CraigV]

Hi,

Symantec's recommendation is to install the RAWS agent on server/s with RDM disks and then back them up as physical servers. See below:

http://www.symantec.com/business/support/index?page=content&id=TECH171346

Thanks!

[Jaydeep_S]

Symantec advises against excluding individual disks form the backup job

http://www.symantec.com/docs/TECH165214

Having said this, here is a blog authored by one of the customers which seems to have worked for him and a few others. See if there is anything different mentioned in this.

https://www-secure.symantec.com/connect/forums/proper-way-exclude-some-vmdk-avvi-backups-be-2012

[JosVerhallen]

I know what symantec recommends, however when we were working with Back-up Exec 2010 R3 with the same selections and the same exclusions we only got a warning message not a failure. Now all my VMware backups are Failed instead of "Completed with Warnings"

Also we already made the exclusions like stated in 
https://www-secure.symantec.com/connect/forums/proper-way-exclude-some-vmdk-avvi-backups-be-2012

[CraigV]

Then Symantec have changed the behaviour around how this is now interpreted. I see you posted previously on someone's Idea, but if that didn't address what you want, create a new Idea for it.

Thanks!