03-11-2010 08:25 AM
03-12-2010 08:36 AM
03-15-2010 06:07 AM
03-16-2010 04:37 AM
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
This is the error that appears.
It seems to actually start backing up fine and then suddenly crashes at some stage.
03-16-2010 06:56 AM
I've run this command:
/opt/VRTSralus/bin/beremote --log-file-auto
Then started the backup job and get this messaged when the backup fails with the above error:
*** glibc detected *** /opt/VRTSralus/bin/beremote: double free or corruption (!prev): 0x00000000038bc900 ** *
======= Backtrace: =========
/lib64/libc.so.6[0x33d08722ef]
/lib64/libc.so.6(cfree+0x4b)[0x33d087273b]
/opt/VRTSralus/bin/libndmp_tpfmt.so[0x2abebcc21a42]
/opt/VRTSralus/bin/libndmp_tpfmt.so(_Z7BM_FreeP8BUF_LISTP3BUF+0x27)[0x2abebcc21b37]
/opt/VRTSralus/bin/libndmp_tpfmt.so(_Z10BM_FreeAllP8BUF_LIST+0x31)[0x2abebcc21981]
/opt/VRTSralus/bin/libndmp_tpfmt.so(_Z18TF_FreeTapeBuffersP8BUF_LIST+0x14)[0x2abebcc312c4]
/opt/VRTSralus/bin/libndmp_tpfmt.so(_Z19TF_FreeDriveContextPv+0x5b)[0x2abebcc31a6b]
/opt/VRTSralus/bin/libndmp_tpfmt.so(_Z12TF_CloseTapePv+0x3a)[0x2abebcc314ca]
/opt/VRTSralus/bin/libndmp_loops.so(_Z11LP_DoBackupP17NdmpdModuleParams+0x337)[0x2abebcd8ca97]
/opt/VRTSralus/bin/beremote[0x4220cd]
/opt/VRTSralus/bin/beremote[0x414514]
/opt/VRTSralus/bin/libndmpcomm.so[0x2abebcee28d1]
/opt/VRTSralus/bin/libndmpcomm.so(_Z19ndmpProcessRequestsPv+0x23)[0x2abebcee1af3]
/opt/VRTSralus/bin/beremote[0x410a83]
/opt/VRTSralus/bin/beremote(_Z11ndmpdSelectP12NdmpdSessioniij+0x2dc)[0x42902c]
/opt/VRTSralus/bin/beremote[0x410a0a]
/opt/VRTSralus/bin/libvxACEI.so.3(_ZN18ACE_Thread_Adapter8invoke_iEv+0x50)[0x2abeba25aee0]
/opt/VRTSralus/bin/libvxACEI.so.3(_ZN18ACE_Thread_Adapter6invokeEv+0x5a)[0x2abeba25ae4a]
/opt/VRTSralus/bin/libvxACEI.so.3(ace_thread_adapter+0x9)[0x2abeba222e69]
/lib64/libpthread.so.0[0x33d1006617]
/lib64/libc.so.6(clone+0x6d)[0x33d08d3c2d]
======= Memory map: ========
00400000-00447000 r-xp 00000000 08:03 2974037 /opt/VRTSralus/bin/beremote
00547000-0054c000 rw-p 00047000 08:03 2974037 /opt/VRTSralus/bin/beremote
0054c000-0059e000 rw-p 0054c000 00:00 0
037c2000-03a2c000 rw-p 037c2000 00:00 0 [heap]
40e90000-40e91000 ---p 40e90000 00:00 0
40e91000-41891000 rw-p 40e91000 00:00 0
41891000-41892000 ---p 41891000 00:00 0
41892000-42292000 rw-p 41892000 00:00 0
42292000-42293000 ---p 42292000 00:00 0
42293000-42c93000 rw-p 42293000 00:00 0
42c93000-42c94000 ---p 42c93000 00:00 0
42c94000-43694000 rw-p 42c94000 00:00 0
43694000-43695000 ---p 43694000 00:00 0
43695000-44095000 rw-p 43695000 00:00 0
44095000-44096000 ---p 44095000 00:00 0
44096000-44a96000 rw-p 44096000 00:00 0
33d0400000-33d041c000 r-xp 00000000 08:03 6338392 /lib64/ld-2.5.so
33d061b000-33d061c000 r--p 0001b000 08:03 6338392 /lib64/ld-2.5.so
33d061c000-33d061d000 rw-p 0001c000 08:03 6338392 /lib64/ld-2.5.so
33d0800000-33d094d000 r-xp 00000000 08:03 6338393 /lib64/libc-2.5.so
33d094d000-33d0b4d000 ---p 0014d000 08:03 6338393 /lib64/libc-2.5.so
33d0b4d000-33d0b51000 r--p 0014d000 08:03 6338393 /lib64/libc-2.5.so
33d0b51000-33d0b52000 rw-p 00151000 08:03 6338393 /lib64/libc-2.5.so
33d0b52000-33d0b57000 rw-p 33d0b52000 00:00 0
33d0c00000-33d0c02000 r-xp 00000000 08:03 6338394 /lib64/libdl-2.5.so
33d0c02000-33d0e02000 ---p 00002000 08:03 6338394 /lib64/libdl-2.5.so
33d0e02000-33d0e03000 r--p 00002000 08:03 6338394 /lib64/libdl-2.5.so
33d0e03000-33d0e04000 rw-p 00003000 08:03 6338394 /lib64/libdl-2.5.so
33d1000000-33d1016000 r-xp 00000000 08:03 6338582 /lib64/libpthread-2.5.so
33d1016000-33d1215000 ---p 00016000 08:03 6338582 /lib64/libpthread-2.5.so
33d1215000-33d1216000 r--p 00015000 08:03 6338582 /lib64/libpthread-2.5.so
33d1216000-33d1217000 rw-p 00016000 08:03 6338582 /lib64/libpthread-2.5.so
33d1217000-33d121b000 rw-p 33d1217000 00:00 0
33d1400000-33d1482000 r-xp 00000000 08:03 6338599 /lib64/libm-2.5.so
33d1482000-33d1681000 ---p 00082000 08:03 6338599 /lib64/libm-2.5.so
33d1681000-33d1682000 r--p 00081000 08:03 6338599 /lib64/libm-2.5.so
33d1682000-33d1683000 rw-p 00082000 08:03 6338599 /lib64/libm-2.5.so
33d2000Aborted
Any suggestions?
03-16-2010 06:58 AM
Dan,
Could it be a physical issue (networking, power-management, etc) or are you pretty sure it's software side? Can you still connect to the Linux server and browse the folder list (I'm assuming yes as you were able to create the backup in the first place). Are you backing up directly to tape or to a B2D setup? If not the latter, try that out - I'm thinking some of your settings in your backup policy in the advanced tab may need looking at - I haven't gotten as far as you yet, but with Linux it's more important to make sure the 'follow mount point' and 'symbolic link' settings be correct as well...
Links that may help brainstorming:
https://www-secure.symantec.com/connect/forums/agent-stops-during-backups-sun-solaris-ralus
03-16-2010 07:00 AM
Have you tried updating the RALUS agent at all to match your BE updates for 12.5? I have done this on my Ubuntu box, though it has not helped me yet:
03-16-2010 07:38 AM
Thanks for your replys. I'll have a read of the links you sent.
The Ralus agent stops/crashes at a similar stage in the backup job.
I can browse all the files fine when I restart the agent though and run the job again. Could it be related to it trying to backup a specific folder on the Linux server?
We are backing up directly to Tape.
I've tried turning off "Verify" when running a test job on that box but can try switching off other options.
The thing is all of our other Linux servers are running pretty much the same Linux distribution and Ralus agent and not having a problem. Just this one which is weird.
03-17-2010 06:15 AM
07-12-2010 05:45 AM
07-13-2010 06:47 AM