04-10-2020 09:43 AM - edited 04-10-2020 09:50 AM
Hi there.
I installed 3 agents, configured backup schema on servers side and one of them in not working properly.
Server version is 20.4, Windows server 12
Client OS is CentOS7, agent version RALUS_RMALS-1188.1237
Errors and log from client is in the attachments.
Also I used these instructons
https://www.veritas.com/support/en_US/article.100025130
https://www.veritas.com/support/en_US/article.100003560
according second one I tested these commands for every backup folder and everything looks fine.
# ls -ltR /YOUR-DATA-PATH-TO-TEST-HERE
# tar cvf /dev/null /YOUR-DATA-PATH-TO-TEST-HERE
04-10-2020 05:48 PM
What is the exact version of your CentOS? 7.x? What is the CPU of the CentOS server?
04-14-2020 02:25 AM
As the error message indicates a communication error and because two of three systems work fine; I would concentrate on what is the difference between the two working and the non working systems.
I would think you can rule out the BE server as such as otherwise you would have the issue with all three servers.
As pkh suggested - is there a diff in the OS and what is the exact OS
in addition:
- difference in network path
- difference in subnets
- difference in open ports
- AV config
- different logon account / security
04-16-2020 06:56 AM - edited 04-16-2020 07:04 AM
Hi.
It's virtual machines which are runing on ESXi.
Linux 3.10.0-1062.18.1.el7.x86_64 #1 SMP Tue Mar 17 23:49:17 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
CentOS Linux release 7.7.1908 (Core)
CPU:
Intel(R) Xeon(R) CPU E5-2660 0 @ 2.20GHz
2 cores
- Difference in network path and difference in subnets.
All 3 VMs are in same subnet and running on one hypervisor
- Difference in open ports
Iptables and Selinux are disabled.
- AV config
Same configuration of Eset an all VMs.
- different logon account / security
Do you mean account for Veritas backup?
04-16-2020 06:01 PM
CentOS 7.7 is not supported. See the SCL below
04-17-2020 01:59 AM - edited 04-17-2020 02:04 AM
Thank you for help and for the explanation!
But how it's possible that it works on 2 VMs?
Also I cheked users\groups and they are the same for all VMs.
04-17-2020 02:12 AM
JFYI - CentOS 7.7 is supported with BE21
SCL: https://www.veritas.com/content/support/en_US/doc/BE_21_SCL
04-17-2020 08:19 AM