We purchased a copy of BUE with the Dell server that arrived early last year. Version 12.5. We planned on using the software to back up server files, as well as files on workstations located on the network. For the workstations, we created hidden shares, and then told BUE to back up the files in those shares.
With past Dell BUE packages, we installed the BUE Agent for Windows on the workstations to help speed the backup process.
Come to find out, Dell did not include licenses for Agent for Windows with the software that we purchased. Instead, they gave us Desktops and Laptops (whatever that is). Not wanting to incur more expense, we deinstalled the Remote agent off of the workstations, and expected that BUE would just back up the files using normal shared file transfers.
The backup job for the WS fails, and it seems that BUE is still looking for the remote agents on the workstations even though it's not there. Dell told us that you can't back up workstsations without the remote agent software.
Is this true? Is there a way to back up XP workstations without using Remote Agent? If not, do we really have to spend another $700 to buy the Agent software for 12 workstations?
Thanks
Chris