Windows Server 2003 SP1 Broke my BE 9.1 SP2 instalation.

[James_Buhagiar]

After a win2k3 sp1install backup exec server service starts and then stops immediately. Apllication log generating error "The Backup Exec Server Service did not start. An internal error (14) occurred in object 13. "

Have rolled back Win2k3 sp1 and prob continues.
Have (as per veritas kb article) re-registered schedmgrur.dll file.
Have updated MDAC to 2.8 RTM.
Have performed full re-install of BE9.1 sp2.
Same prob continues.

Please assist, what steps can I take to t-shoot this further?
For most recent install log see:
http://members.optushome.com.au/jamesbuhagiar/bkupinst.log

[Amruta_Bhide]

Hello James,

Try following the following steps, and let us know the results:
1. Download MDAC Component Checker for version 2.8 from the Microsoft Web site

http://www.microsoft.com/downloads/details.aspx?FamilyID=8f0a8df6-4a21-4b43-bf53-14332ef092c9&DisplayLang=en

2. Run Component Checker and perform analysis against the selected version (select 2.8 RTM)
The result will display .dll that are mismatched

Important: If a mismatch is detected on the files ODBCBCP.DLL or SQLSRV32.DLL, verify what version has been detected. If Microsoft MDAC Security Patch MS04-003 has been applied, these files will be updated to version 2000.85.1025.0 or later (see reference documents). After the application of this security patch, a Component Checker mismatch is normal based on MDAC 2.8. If the version, size, and date of these files conforms to the Microsoft article, the files should not be replaced with older files from MDAC 2.8 RTM.

3. If multiple mismatched files are found, reinstall MDAC 2.8

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Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm
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Thanks.