Writer Status Error in Backup Exec 12.5 on SBS 2008 FE SP2

[Stanie01]

Many of the backups that are performed on the server are failing with this error:

Final Error: 0xe000fed1 - a failure occurred querying the writer status

Final Error: category: Resource Errors

Event ID 34113

I have run the command: VSSADMIN LIST WRITERS command and all of the writers came back as working.

The server has also been restarted and the problem still persists.

I have run Symantec Live Update many times and downloaded service pack 4 which did not help.

The following link that I followed the instructions to also didn’t help, this link was:

http://www.symantec.com/business/support/index?page=content&id=TECH64330

If anyone has an idea or anything that they think that could fix this issue, please feel free to post a comment.

Thanks

David S.

[Larry_Fine]

Are you letting BE automatically select?  You may want to go into the Advanced Open File option and force it to use your desired writer.

[pkh]

Maybe you can try re-registering the writer using the procedure below

http://www.symantec.com/business/support/index?page=content&id=TECH70486

[Stanie01]

I let Backup Exec chose the default writer, I don't know what the writer should be, I have tried re-registering the writer which did not work.

After running live update and downloading the latest hotfixes, I restarted the server. Once the server had booted back up and the scheduled backup ran, i received an error stating that it failed.

What i discovered about this failure is that the error code has changed, it is now the following:

Final Error: 0x8002430c (2147754764)

Final Error Category: Other Errors

Event ID: 34113

And again

If anyone has an idea or anything that they think that could fix this issue, please feel free to post a comment.

Thanks,

David S,

Eitex Support Representative.

www.eitex.co.uk