back up job doesn't run stays queued

[Anne_Perrea]

the back up just stays in the queued state and never runs. If I do a test run on that backup it runs fine. Does anyone know what I should be looking for or how to fix this?

[Ken_Rinehart]

Anne,

You didn't provide any detail as to what or how you are backing up so I have to assume some things. If your backing up to a "backup to disk folder", the classic issue is that you do not have enough space on the NAS or DAS server to write the file. Check the alerts. Usually there is a message specifying this.

Ken

[Asma_Tamboli]

Hi Anne,


Are you performing the backups on tapes or on Backup to disk folders? If you are performing backups to tapes,
ensure that you have the latest drivers installed. Check the harware compatibility lists if the device is tested:
http://support.veritas.com/docs/271382
http://support.veritas.com/docs/271383

Here is the URL where you could download the latest drivers:
http://support.veritas.com/docs/273853

- Ensure there are no pending alerts under "Alerts" tab in Backup Exec. If yes, respond to them accordingly.

- Disable removable storage (RSM) service. In most of the cases, it has been seen that VERITAS device driver does not work properly with RSM.

- Ensure that you have selected the correct device and media set in the configured job.

- Disable the device by navigating to "Devices" tab, highlight the device, right click and select "Enabled". This will disable the device.

- Next delete the device using the same procedure and selecting "delete".

- Restart all the Backup Exec services

- Run the device Configuration wizard under Tools> Wizards.

- Create a new job and verify the results.


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.