backing up vmware Exchange 2007

[HajoK]

Hi,

when I back up a vmware esx 4.0 Server running Server 2008 Exchange 2007 I got the following error message at the end of backup:

Auftrag beendet am Montag, 17. Oktober 2011 um 17:37:48
Abschlussstatus: Fehlgeschlagen
Endgültiger Fehler: 0x3 - Das System kann den angegebenen Pfad nicht finden.
Endgültige Fehlerkategorie: Andere Fehler
3

Fehler
Klicken Sie auf eine der unten aufgeführten Fehlermeldungen, um den Fehler im Auftragsprotokoll zu finden Sichern- VMVCB::\\SMGE124\VCGuestVm\(DC)ARNHOLDT(DC)\vm\SMGE130 - Fehler. Kann weder Verzeichnis \zzzVirtApp000zzz noch die dazugehörigen Unterverzeichnisse sicher...

I don´t know this folder \zzzVirtApp000zzz

where do I find it?

Hajo

[Colin_Weaver]

Does your VM contain GPT disk?

To chedck this open a command prompt inside the VM. Then type

diskpart

and then inside diskpart type

list disk

which should show you if GPT is enabled.

[ZeRoC00L]

Do you have all hotfixes for Backup Exec installed ?
What is your version anyway ?
I suggest to update to BE2010 R3 SP1 if you don't have it running already.

Also see:
http://www.symantec.com/business/support/index?page=content&id=TECH128831

[HajoK]

Hi,

there are two disks and no GPT enabled.

We use BE 2010 R3 SP1 and all Hotfixes installed!

[ZeRoC00L]

Are you using a RDM on the VM ?

[HajoK]

A RDM?

[newsolutionBE]

Hi

Please check below link to understand Raw device mapping

http://www.vmware.com/pdf/esx25_rawdevicemapping.pdf

Thanks

[VJware]

Have you tried to backup the Exchange VM using the RAWS instead of the AVVI agent ?

[ZeRoC00L]

Do you have the Exchange 2007 Management Tools installed on the BE server ?
And MAPI/CDO on the Exchange sever ?

[HajoK]

The normal backup of the server is ok....

this means, i can backup it not chosing the vmware but tzhe windows server.

then everything goes fine.

NO, I did not try using raws....

where can i find it?

[ZeRoC00L]

RAWS means Remote Agent for Windows.
Is that installed on the Exchange server ?
If not, push the agent from the Backup Exec media server.

See here how to push the agent:

http://www.symantec.com/business/support/index?page=content&id=TECH36546

[HajoK]

Hi,

sure, the Echange Agent is installed on the Exchange server!

[HajoK · Accepted solution]

The result from the support:

http://www.symantec.com/docs/TECH169958   

[HajoK]

deleted