backup exec 10d remote agent failled to intstal and run win win xp pro sp2

[hen_ron]

Hi
i am using backup exec 10d in windows 2000 server sp4
when i try to install the remote agent on win xp sp2 client (the firewall is disabled)
and i use the administrator account (local admin+network admin) i received the following error : the RPC server is unavailable and this event in the system
Event Type:Error
Event Source:DCOM
Event Category:None
Event ID:10009
Date:20/04/2006
Time:10:27:59
User:DOMAIN\administrator
Computer:SERVER
Description:
DCOM was unable to communicate with the computer COMPUTER1 using any of the configured protocols.
also i get this event in the application :
Event Type:Warning
Event Source:MsiInstaller
Event Category:None
Event ID:1015
Date:20/04/2006
Time:10:25:53
User:DOMAIN\administrator
Computer:SERVER
Description:
Failed to connect to server. Error: 0x800401F0

I install the agent locally in the workstation but when i backup the station i receive this error : The Media Server was unable to connect to Remote Machine TEST-ACCOUNT. The machine could not be found on the network.
The Media Server will fall back on the local agent to try and complete the operation.
Unable to initialize Remote Agent

[Deepali_Badave]

Hello,

Try installing the remotea gent in the silent mode.

Please refer the following technote:

http://seer.support.veritas.com/docs/265736.htm


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