cannot backup the Backup Exec server itself(V-79-40960-39694)

[polyit]

does anyone have some idea? thanks!!!

Click an error below to locate it in the job log

Backup V-79-40960-39694 - Snapshot Technology: Initialization failure on: "Shadow?Copy?Components". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xA0009B0E): The deduplication writer cannot be backed up to itself.

Check the Windows Event Viewer for details.

- Snapshot Technology: Initialization failure on: "\\exec.myserver.com\System?State". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Exceptions

Click an exception below to locate it in the job log

V-79-57344-33960 - A log backup was attempted on database VIM_VCDB that is not configured to support log backups. To change the configuration, use the SQL administration tools to set the recovery mode to Full. A new full backup should be performed if this setting is changed before a log backup is run.

V-79-10000-11226 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology selected returned: "Unexpected provider error". Ensure that all provider services are enabled and can be started. Check the Windows Event Viewer for details.

[VJware]

Regarding the first error, have a look at this KB - http://www.symantec.com/business/support/index?page=content&id=TECH178220

And regarding the second exception, have a look at this KB - http://www.symantec.com/business/support/index?page=content&id=TECH45850

[polyit]

HI VJ,

Thanks for the reply, i have already created a separate Job to backup the Deduplication Storage to a non local Deduplication device, and deselect the Shadow Copy Components node.....but still not working=(

[pkh]

You should have 2 jobs; one with AOF off to backup your SQL databases and the other job with AOF on for backing up your files.

[VJware]

To backup the DeDupe folder, there are couple of options...

1) Select the DeDupe folder via the Shadow Copy Components node and target it to a device apart from the same DeDupe folder itself.

2) Stop all DeDupe services and select the DeDupe volume itself and this would be like an offline/flat-file backup.

[pkh]

For the second option, it is a recommended way and would AFE exclude any of the files which make up the dedup folder.

[VJware]

AFE should not exclude the DeDupe files. I personally would recommend the first option and not the second one though.