config data corrupt

[Philip_Sharrock]

After installing hotfix 4 I now cannot install any more hotfixes,or even remove the Veritas s/w. The message I get is:-

Configuration data corrupt contact support.

My machine is a windowsXP PC with Veritas Ver 10.0.
The Veritas s/w seams to run ok it just will not update.
Any ideas ?.

Phil Sharrock,
system manager

[Shilpa_pawar_2]

Hi,

-- Was the installation of HF 4 successful?

-- What error do you now get while installing any other hotfixes?

-- We also suggest you to install HF 10 and try installing other updates:
http://support.veritas.com/docs/278528


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007
http://seer.support.veritas.com/docs/277429.htm


http://support.veritas.com/docs/278434

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

[Philip_Sharrock]

Hi,

HF 4 installed without errors
When I try to install HF 10 I get the same error message:-

The configuration data for this product is corrupt
Contact your support personel.

This is the only error message I get.Message was edited by:
Philip Sharrock