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errror 1002, corrupted data, application hangs

toto123
Not applicable
the backup reports that a file is corrupted, the backup failed.
The application hangs when I click on job history in order to see which one is the corrputed file

Event log has the following info

Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 12/1/2004
Time: 12:51:34 PM
User: N/A
Computer: ERC-BACKUP1
Description:
Hanging application BkupExec.exe, version 9.1.4691.3, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 42 6b 75 70 45 78 BkupEx
0018: 65 63 2e 65 78 65 20 39 ec.exe 9
0020: 2e 31 2e 34 36 39 31 2e .1.4691.
0028: 33 20 69 6e 20 68 75 6e 3 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000

Can anyone please help?
Thanks
3 REPLIES 3

Dave_Bunye
Level 6
Put some more detail up so someone here might have recognized a similar problem. As in, what were you backing up? Tape or B2D? etc.

Offhand, if this was a mailbox backup and you have anti-virus running realtime on all email, sometimes those jobs can fail as corrupted since AV messes around with the message while BE is backing it up.

Ajit_Kulkarni
Level 6
Hello,

I would like to know when exactly you get this error ?
Which version of Backup Exec you are using ?- t.e Backup Exec for Windows Servers 9.1 or Backup Exec for Netware ?

Kindly update.

Regards,


NOTE : If we do not receive your intimation within two business days, this post would be marked "assumed answered" and would be moved to "answered questions"
pool.

Sheetal_Risbood
Level 6
As per our previous reply, marking the case as assumed answered and moving it to answered questions pool.