notification does not include job log

[Douglas_Meador]

I can't seem to get Backup Exec to attach the job log to the notification when it is emailed. I am using SBS 2003 and BE v10. I am sending via SMTP. There are no size restrictions set in Exchange per Document ID: 263766. I am trying to include the summary log only. Not sure what else to try.

doug

[Amruta_Purandar]

Hello,

Please refer the following technote.
Title:
Email notification with job logs do not work even though the test job notifications and simple notifications work in Backup Exec 9.x and 10.x.
http://support.veritas.com/docs/272372

Also please enable debug logging. Refer the following technote.
Title:
How to use the SGMON utility to perform a live debug of Backup Exec
http://support.veritas.com/docs/190979

After the debug log is generated check for "adhoc" in it.
Revert with the results.

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[Bob_Sanford]

Having the same problem. Here are the results around adhoc:

beserver: 12/28/05 10:29:07 12 AdammAdminBO::Query() - hr = 0x0
beserver: 12/28/05 10:29:07 -1 ActiveState::doDispatch( :( 'Media Set Report'
beserver: 12/28/05 10:29:07 17 CJobManagerBO::Query QUERY_JOBSETUP_MONITOR
beserver: 12/28/05 10:29:07 -1 LocalSvr, runTask():{b6c1e593-3351-4749-8763-2831cc443e0e}
beserver: 12/28/05 10:29:07 11 LocalSvr, RunTask: EngineHandedJob SUCCESS, jobid:{b6c1e593-3351-4749-8763-2831cc443e0e}.
beserver: 12/28/05 10:29:07 17 JobManager::HandleEndJob() called
beserver: 12/28/05 10:29:07 -1 ActiveState::doEndEvent( :( 'Media Set Report'
beserver: 12/28/05 10:29:07 17 JobManager::DoJobCompletionTasks(Media Set Report): GetFinalJobStatus()=19
beserver: 12/28/05 10:29:07 18 Adhoc notification request: Backup Exec Alert: Job Success (Server: "POWEREDGE") (Job: "Media Set Report")
beserver: 12/28/05 10:29:07 18 Doing Notify
beserver: 12/28/05 10:29:07 -1 ActiveState::doEndEvent( :( CJobManager::DoJobCompletionTasks() returned 0x0
beserver: 12/28/05 10:29:07 -1 Released virtual array rowset(80).
beserver: 12/28/05 10:29:07 -1 Registered virtual array rowset(90): Client:POWEREDGE, Type:MD_OBJTYPE_JOBHISTORYVIEW
beserver: 12/28/05 10:29:12 17 CJobManagerBO::Query QUERY_JOBSETUP_MONITOR
beserver: 12/28/05 10:29:13 18 Notify Return Code:0, batch:11, index:0
besakalert: CServiceModule::Handler(), opcode = 0x4
besakalert: CServiceModule::SyncWithBE() called
beserver: 12/28/05 10:29:36 -1 Registered virtual array rowset(91): Client:POWEREDGE, Type:MD_OBJTYPE_ALERT
besakalert: ******* Found an error alert
besakalert: CServiceModule::AddAlertToSAK() called
besakalert: CServiceModule::AddAlertToSAK() successful, cookie = 324
besakalert: CServiceModule::SyncWithBE() completed successfully
beserver: 12/28/05 10:29:36 -1 Released virtual array rowset(91).
besakalert: CServiceModule::Handler(), opcode = 0x4
beserver: 12/28/05 10:30:15 -1 Maintenance released virtual array rowset(73).
beserver: 12/28/05 10:30:26 -1 SQLLog(119):AgeSession m_threadMap: SessionThreadID:c1c, CurrentThreadID:1490
beserver: 12/28/05 10:30:26 -1 SQLLog(120):AgeSession m_threadMap: SessionThreadID:cec, CurrentThreadID:1490
beserver: 12/28/05 10:30:26 -1 SQLLog(121):AgeSession m_threadMap: SessionThreadID:e34, CurrentThreadID:1490
beserver: 12/28/05 10:30:26 -1 SQLLog(122):AgeSession m_threadMap: SessionThreadID:e7c, CurrentThreadID:1490
beserver: 12/28/05 10:30:26 -1 SQLLog(123):AgeSession m_threadMap: SessionThreadID:e80, CurrentThreadID:1490
beserver: 12/28/05 10:30:26 -1 SQLLog(124):AgeSession m_threadMap: SessionThreadID:15bc, CurrentThreadID:1490
besakalert: CServiceModule::SyncWithBE() called
beserver: 12/28/05 10:30:36 -1 Registered virtual array rowset(92): Client:POWEREDGE, Type:MD_OBJTYPE_ALERT
besakalert: ******* Found an error alert
besakalert: CServiceModule::AddAlertToSAK() called
besakalert: CServiceModule::AddAlertToSAK() successful, cookie = 325
besakalert: CServiceModule::SyncWithBE() completed successfully
beserver: 12/28/05 10:30:36 -1 Released virtual array rowset(92).
besakalert: CServiceModule::Handler(), opcode = 0x4
besakalert: CServiceModule::Handler(), opcode = 0x4
besakalert: CServiceModule::SyncWithBE() called
beserver: 12/28/05 10:31:36 -1 Registered virtual array rowset(93): Client:POWEREDGE, Type:MD_OBJTYPE_ALERT
besakalert: ******* Found an error alert
besakalert: CServiceModule::AddAlertToSAK() called
besakalert: CServiceModule::AddAlertToSAK() successful, cookie = 326
besakalert: CServiceModule::SyncWithBE() completed successfully
beserver: 12/28/05 10:31:36 -1 Released virtual array rowset(93).
besakalert: CServiceModule::Handler(), opcode = 0x4
beremote: 12/28/05 10:32:22 Agent browser advertisement cycle complete. Advertisement interval is 60 minutes.
beserver: 12/28/05 10:32:26 -1 SQLLog(125):AgeSession m_threadMap: SessionThreadID:1490, CurrentThreadID:734
beserver: 12/28/05 10:32:26 -1 SQLLog(126):AgeSession m_threadMap: SessionThreadID:15bc, CurrentThreadID:734
besakalert: CServiceModule::Handler(), opcode = 0x4
bengine: 12/28/05 10:32:36 DeviceManager: timeout event fired
bengine: 12/28/05 10:32:36 DeviceManager: processing pending requests
bengine: 12/28/05 10:32:36 DeviceManager: going to sleep for 900000 msecs
besakalert: CServiceModule::AddEvalAlert() called
besakalert: CServiceModule::AddEvalAlert(), not an evaluation version
besakalert: CServiceModule::SyncWithBE() called
beserver: 12/28/05 10:32:36 -1 Registered virtual array rowset(94): Client:POWEREDGE, Type:MD_OBJTYPE_ALERT
besakalert: ******* Found an error alert
besakalert: CServiceModule::AddAlertToSAK() called
besakalert: CServiceModule::AddAlertToSAK() successful, cookie = 327
besakalert: CServiceModule::SyncWithBE() completed successfully
beserver: 12/28/05 10:32:36 -1 Released virtual array rowset(94).

Please respond