unable to establish trust with linux server after installing RALUS on linux machine

[pranav_adhikari]

Environemnt Desciption :-

Installed Symantec Backup Exec 2012 (version 14.0 Rev. 1798(64bit) )

OS : Windows Server 2008 R2 Standard Service Pack1

Installed agent from RALUS_RMALS_RAMS-1798.17.tar within "LinuxUnixMac" folder of the DVD iso 

OS : RHEL 6.3 x86_64

iptables are off

ipv6 is disabled

selinux disabled

Both the servers are in same domain.

Problem :

Unable to establish trust with the linux server 

Unable to browse the directories to be backed up

Task done till now:

nslookup and ping works fine from both the backup server (windows) and the remote machine ( linux)

Installed RALUS ( says sucessfullly installed)

already tried starting the service : /etc/init.d/VRTSralus.init 

Still facing the problems

Also, please suggest me which credential to use while adding linux server

And finally, how to check that the agent installed is installed properly or functioning

Really confused guys

Your help highly awaited!!!!!

[pkh]

BE 2012 only support up till RHEL 6.2. See the SCL below http://www.symantec.com/docs/TECH175581 You need to upgrade to BE 2014 to support RHEL 6.3

[VJware]

BE 2012 supports only upto RHEL 6.2 & I believe BE 2014 supports RHEL 6.3

Also, please suggest me which credential to use while adding linux server

Would recommend to use the root account.

[pranav_adhikari]

Thanks guys pkh and Vjware for the instant reply.

I will definitely get back to you after I install RHEL 6.0/1/2 and check if that worked..

Saved my day. Thanks guys!!!