cancel
Showing results for 
Search instead for 
Did you mean: 

useless and becoming more so?

JC_ICM
Level 2

The backup exec support section has been historically fairly poor, its now much worse as there appears to be no section to properly search for or download updates and hotfixes. 

Can anyone point me in the right direction for 11d updates and hotfixes, is there a repository or FTP folder?

3 REPLIES 3

Kiran_Bandi
Level 6
Partner Accredited

You can search in symantec knowledgebase for any kind of information about symantec products.

Try here for hotfixes list: http://www.symantec.com/docs/TECH50767

Backup Exec 11.0 for Windows Servers revision 7170 Service Pack 4: http://www.symantec.com/docs/TECH66712

Service pack 5:  http://www.symantec.com/docs/TECH126846

Hotfix 70:  http://www.symantec.com/docs/TECH129663

Hope this helps.

Regards...

JC_ICM
Level 2

Thanks that does help but there is nothing at all in the support section which points anyone is that direction, why is the support section so totally crytpic and useless now?

Ken_Putnam
Level 6

From the Product Support page at http://www.symantec.com/business/support/index?page=landing&key=15047 select "downloads in the upper right

Fillter for 11d along side "Technical Solutions"

the select "patches" in the lower left

All the patches for v11d are displayed in descending date order (newest first)

(I will admit that the old site had a better, more intuitive way of getting there)