07-03-2018 06:27 PM
Hi
After installation of DLO 9.2 the error : unable to load proxy server record prompt.
This is windows server 2012 R2 standard
Can you help me?
Solved! Go to Solution.
07-04-2018 01:19 AM
Hi
Unfortunately there isn't enough information in your post to determine whether this is an upgrade or a clean installation of DLO or whether you are using the DLO 9.2 Domain Trust Independent Solution feature. As such, please refer to the DLO quick install guide here:
https://www.veritas.com/content/support/en_US/doc/DLO_92_Install_QuickRef
As well as the Domain Trust Independent Solution guide here:
https://www.veritas.com/content/support/en_US/doc/DLO_92_Domain_Trust
In addition to this, run the DLO Diagnostic Utility (C:\Program Files\Veritas\Veritas DLO\DLODiagnosticUtility.exe) to see if it reports any permissions errors which you may need to resolve. Alternatively, you can run Veritas Quick Assist (VQA) to see if other problems are reported and if need be raise a support case and provide those logs for analysis.
Veritas Quick Assist (VQA) - Landing Page
https://www.veritas.com/support/en_US/vqa
How to use Veritas Quick Assist
https://www.veritas.com/support/en_US/article.100038617
Kind Regards,
Sakib
07-04-2018 01:19 AM
Hi
Unfortunately there isn't enough information in your post to determine whether this is an upgrade or a clean installation of DLO or whether you are using the DLO 9.2 Domain Trust Independent Solution feature. As such, please refer to the DLO quick install guide here:
https://www.veritas.com/content/support/en_US/doc/DLO_92_Install_QuickRef
As well as the Domain Trust Independent Solution guide here:
https://www.veritas.com/content/support/en_US/doc/DLO_92_Domain_Trust
In addition to this, run the DLO Diagnostic Utility (C:\Program Files\Veritas\Veritas DLO\DLODiagnosticUtility.exe) to see if it reports any permissions errors which you may need to resolve. Alternatively, you can run Veritas Quick Assist (VQA) to see if other problems are reported and if need be raise a support case and provide those logs for analysis.
Veritas Quick Assist (VQA) - Landing Page
https://www.veritas.com/support/en_US/vqa
How to use Veritas Quick Assist
https://www.veritas.com/support/en_US/article.100038617
Kind Regards,
Sakib