09-13-2015 07:56 PM
Dear Support,
I'm having a problem to add in dedupe server storage pool.
I have install DLO on Win Server 2012 R2 and using SQL Express 2012
For testing purpose, i'm using MYLAB\Administrator as a domain account.
By referring this link https://support.symantec.com/en_US/article.TECH205055.html , could you advise on the solution part.
Thanks :)
09-13-2015 09:44 PM
Using the command line, run the command listed in the KB article referenced above. As an example -
sqlcmd.exe -E -S .\SQLEXPRESS -d dedupedb -Q "insert into user_info values (5, 'MYLAB\Administrator' ,NULL, 1) "
Secondly, do ensure you are logged in to the DLO server using mylab\administrator account.
If the above doesn't help, try these steps -
Log on to the server machine using the credentials with which the DLO Administration Console was installed.
Launch the DLO Administration Console.
Right-click the Dedupe Server and click Manage.
On the System tab, click Add and add the user name to the list of Admin Users.
Log off and log on with the credentials of the user that was added to the list.
09-14-2015 01:26 AM
Thanks bro, i'm able to manage the dedupe server.
12-18-2016 07:44 AM
Hi Mohd_Noor,
i am facing same issue while creating a Dedupe server. Can you please share what exactly solved your issue?