I am very new to Symantec. In the recent management meeting it was decided to change the current antivirus solution, backup software, messaging security and go for Symantec as it caters to all the segments. It will be also easy to work and manage products from one company rather from 3 different ones. We are changing due to poor vendor after sales support and service.
What I am looking for is what kind of support and service does symantec porvide after sales, and is it country specfic ?
Have a great time :)
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