Quite a few of of our users use Archive Explorer to search for and locate vaulted items. In their wisdom, they've started moving the items around in public folders. As a result, the view in Archive Explorer no longer matches the contents of the public folders. I've talked to Symantec support about this and their response has been, "Once an item has been vaulted, it should never be moved". They say the reason why the two views don't match up is because each saveset has it's location in public folders attached to it. As far as I understand it, this means it can never be successfully re-indexed because it will always think it's in a particular location in public folders.
I understand that strictly vaulted items shouldn't be moved once their vaulted but this is a bit of a limitation. So, I'm wondering whether there is any way to update the Archive Explorer views ?
BTW. Our current version is EV6 SP3