06-17-2013 03:45 AM
Hi
A customer of mine deleted 3 DB's from his exchange 2010 7 days ago. (on purpose)
Provisioning group running and all tasks are running correctly but the targets in the archive task are still showing the old exchange DB's.
I have tried deleting the provisioning group and the archive task and after recreating them - targets age showing deleted DB's again.
If the customer "dumpster" is set to 15 days, and the DB deleted 7 days ago - any chance it is the reason why I still see the deleted exchange DB's?
Could it be that there are still "remains" of deleted DB's from AD and that is the reason I still see the DB's in the targets?
No errors anywhere...
Sarah.
Solved! Go to Solution.
06-17-2013 08:05 AM
you could also just try deleting the Exchange target and re-adding it
06-17-2013 08:04 AM
It's most likely because you have users in the ExchangeMailboxEntry table that are unprovisioned (i.e. left the company or no longer belong to a provisioning group) that link to the that particular store.
It links from ExchangeMailboxEntry to ExchangeMailboxStore
So you could do a query like the following
USE EnterpriseVaultDirectory SELECT EMS.Name "Mailbox Store Name", EME.MbxDisplayName "Mailbox Name", EME.MbxArchivingState "Archiving Status", EME.MbxExchangeState "Exchange Status", EME.PolicyTargetGroupEntryId "Provisioning ID", EMS.ExchangeServerIdentity "Exchange Server ID" FROM ExchangeMailboxEntry EME, ExchangeMailboxStore EMS WHERE EME.MbxStoreIdentity = EMS.MbxStoreIdentity AND EMS.Name = 'yourExchDBName'
06-17-2013 08:05 AM
you could also just try deleting the Exchange target and re-adding it
06-18-2013 01:42 AM
I run the script on the 3 old DB's, and did see records of he users on those DB's.
since these users have archives, although they left and didn't update, I'm looking for a nicer way to get EV to recognize that the DB's are deleted.
is deleting the server & tasks is the only way?
Isn't there a fix for this kind of an issue? as I guess I'm not the first one that deleted DB and expects it to be removed from targets...
06-18-2013 02:05 AM
Hi Sarah,
Do these users still have mailboxes? If yes, if you put them into a new provisioning group, run that, does that help? If they do not have mailboxes anymore, what if you delete those users from the Exchange Mailbox Entry table, what then?
GJ
06-18-2013 04:56 AM
Hi Gertjan,
The users does not have mailboxes / AD users anymore, but archives still exist and linked to the old DB's in the ExchangeMailboxEntry table.
I won't risk any data or other tables links to those archives if I remove their record from ExchangeMailboxEntry?
ie - in a few months time, I need to restore one of those users to a pst file, will it fail if user don't exist in the ExchangeMailboxEntry entry?
I'm guessing that it's ok to delete, but want to make sure...
06-18-2013 05:05 AM
06-18-2013 05:30 AM
I guess I have no other choice :)
Will do and update.
06-18-2013 08:43 AM
Seeing as this has been one of those long-standing annoyances in EV, it might be a good opportunity to suggest a fix to this in the 'Ideas' section of Symantec Connect. Heck, I might just do it myself.
07-01-2013 04:57 AM
Done.
Deleted all the targets and tasks & recreated them.
Must say that this is the worst way ever to re-synch targets... but at least it worked