Hello,
We are using Enterprise Vault version 6.0 in our client environment for archiving mailboxes in Microsoft Exchange 2003 server. One of the users have reported that he is not able to see his archived mails from October 2006. Enterprise Vault Extensions are installed in his computer and all the EV forms are loaded into his Personal library. He is able to see the archived mails from Archive Explorer when he is searching by the subject of the mail. I tried simulating the issue by opening his mailbox in another computer where EV forms are installed, but I am seeing the same issue. I migrated his archive mailbox to PST, but migration was not completed successfully. I tried to open the PST files, but I was not able to, until I cleaned them using ScanPST. I can see almost all his old mails in the PST files, but since migration was not successful, I am not sure if mails have been lost. The Export log says 7 items have failed. I ran the Export again by enabling DTrace for ExportArchiveWizard and below are the lines in the log that indicates errors in the export. Can anyone please help in resolving this issue?
136106:09:38.132 (MigratorServer)<12796>EV~EError restoring Saveset during export operation. | |Job Id: Exp3_20070311055955 |Vault Name: Scheers, F.E.M. (Fredy) |Vault Id: 1663C981EFCFB3E4FBD821527A71997081110000EVSite.d20.intra |Saveset Id: 261000000000000~200609111501060000~0~BE965D83A8294209A64457555F97F60 |Reference: RS/GOS |
136206:13:49.978 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |Reason: FDI Error. Not a cabinet |CAB File: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3\2006\11\07\Collection115202.CAB |
136306:13:49.978 (StorageOnlineOpns)<7976>EV~EFailed to recall a Saveset from its Collection. |Reason: Failed to extract CAB file. |Relative Saveset Filename: 2006\11\07\15\155000000000000~200611071515260000~0.DVS |Relative Collection Filename: 2006\11\07\Collection115202.CAB |PartitionEntryID: 18A14BD1AA3FB494AB65CF4DE60ADE35A1q10000EVSite.d20.intra |PartitionGUID: 8A14BD1AA3FB494AB65CF4DE60ADE35A |Partition Root Path: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3 |Secondary Location: (null) |Migrated File Id: (null) |Reference: EVC/RSFC/CA |
136406:13:49.978 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |
136506:13:49.993 (MigratorServer)<12796>EV~EError restoring Saveset during export operation. | |Job Id: Exp3_20070311055955 |Vault Name: Scheers, F.E.M. (Fredy) |Vault Id: 1663C981EFCFB3E4FBD821527A71997081110000EVSite.d20.intra |Saveset Id: 155000000000000~200611071515260000~0~086180D42B604985A570F0F3D24C105 |Reference: RS/GOS |
136606:13:50.040 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |Reason: FDI Error. Not a cabinet |CAB File: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3\2006\11\07\Collection115207.CAB |
136706:13:50.040 (StorageOnlineOpns)<7976>EV~EFailed to recall a Saveset from its Collection. |Reason: Failed to extract CAB file. |Relative Saveset Filename: 2006\11\07\16\130000000000000~200611071601070000~0.DVS |Relative Collection Filename: 2006\11\07\Collection115207.CAB |PartitionEntryID: 18A14BD1AA3FB494AB65CF4DE60ADE35A1q10000EVSite.d20.intra |PartitionGUID: 8A14BD1AA3FB494AB65CF4DE60ADE35A |Partition Root Path: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3 |Secondary Location: (null) |Migrated File Id: (null) |Reference: EVC/RSFC/CA |
136806:13:50.040 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |
136906:13:50.056 (MigratorServer)<12796>EV~EError restoring Saveset during export operation. | |Job Id: Exp3_20070311055955 |Vault Name: Scheers, F.E.M. (Fredy) |Vault Id: 1663C981EFCFB3E4FBD821527A71997081110000EVSite.d20.intra |Saveset Id: 130000000000000~200611071601070000~0~C1E9A29FF6A84319B706BB488722056 |Reference: RS/GOS |
137006:13:50.103 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |Reason: FDI Error. Not a cabinet |CAB File: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3\2006\11\07\Collection115209.CAB |
137106:13:50.118 (StorageOnlineOpns)<7976>EV~EFailed to recall a Saveset from its Collection. |Reason: Failed to extract CAB file. |Relative Saveset Filename: 2006\11\07\16\754000000000000~200611071609160000~0.DVS |Relative Collection Filename: 2006\11\07\Collection115209.CAB |PartitionEntryID: 18A14BD1AA3FB494AB65CF4DE60ADE35A1q10000EVSite.d20.intra |PartitionGUID: 8A14BD1AA3FB494AB65CF4DE60ADE35A |Partition Root Path: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3 |Secondary Location: (null) |Migrated File Id: (null) |Reference: EVC/RSFC/CA |
137206:13:50.118 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |
137306:13:50.118 (MigratorServer)<12796>EV~EError restoring Saveset during export operation. | |Job Id: Exp3_20070311055955 |Vault Name: Scheers, F.E.M. (Fredy) |Vault Id: 1663C981EFCFB3E4FBD821527A71997081110000EVSite.d20.intra |Saveset Id: 754000000000000~200611071609160000~0~1A58480BB6E1402997E065EBEF73EBD |Reference: RS/GOS |
137406:13:50.150 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |Reason: FDI Error. Not a cabinet |CAB File: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3\2006\11\07\Collection115209.CAB |
137506:13:50.150 (StorageOnlineOpns)<7976>EV~EFailed to recall a Saveset from its Collection. |Reason: Failed to extract CAB file. |Relative Saveset Filename: 2006\11\07\16\518000000000000~200611071620220000~0.DVS |Relative Collection Filename: 2006\11\07\Collection115209.CAB |PartitionEntryID: 18A14BD1AA3FB494AB65CF4DE60ADE35A1q10000EVSite.d20.intra |PartitionGUID: 8A14BD1AA3FB494AB65CF4DE60ADE35A |Partition Root Path: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3 |Secondary Location: (null) |Migrated File Id: (null) |Reference: EVC/RSFC/CA |
137606:13:50.150 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |
137706:13:50.150 (MigratorServer)<12796>EV~EError restoring Saveset during export operation. | |Job Id: Exp3_20070311055955 |Vault Name: Scheers, F.E.M. (Fredy) |Vault Id: 1663C981EFCFB3E4FBD821527A71997081110000EVSite.d20.intra |Saveset Id: 518000000000000~200611071620220000~0~D6C2BA6B39D544E69A03A183E9F71E6 |Reference: RS/GOS |
137806:13:52.556 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |Reason: FDI Error. Not a cabinet |CAB File: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3\2006\11\08\Collection115241.CAB |
137906:13:52.556 (StorageOnlineOpns)<7976>EV~EFailed to recall a Saveset from its Collection. |Reason: Failed to extract CAB file. |Relative Saveset Filename: 2006\11\08\12\571000000000000~200611081213000000~0.DVS |Relative Collection Filename: 2006\11\08\Collection115241.CAB |PartitionEntryID: 18A14BD1AA3FB494AB65CF4DE60ADE35A1q10000EVSite.d20.intra |PartitionGUID: 8A14BD1AA3FB494AB65CF4DE60ADE35A |Partition Root Path: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3 |Secondary Location: (null) |Migrated File Id: (null) |Reference: EVC/RSFC/CA |
138006:13:52.556 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |
138106:13:52.571 (MigratorServer)<12796>EV~EError restoring Saveset during export operation. | |Job Id: Exp3_20070311055955 |Vault Name: Scheers, F.E.M. (Fredy) |Vault Id: 1663C981EFCFB3E4FBD821527A71997081110000EVSite.d20.intra |Saveset Id: 571000000000000~200611081213000000~0~B00A765A2E014634BE73613AFF303F7 |Reference: RS/GOS |
138206:13:52.603 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |Reason: FDI Error. Not a cabinet |CAB File: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3\2006\11\08\Collection115241.CAB |
138306:13:52.603 (StorageOnlineOpns)<7976>EV~EFailed to recall a Saveset from its Collection. |Reason: Failed to extract CAB file. |Relative Saveset Filename: 2006\11\08\12\567000000000000~200611081214260000~0.DVS |Relative Collection Filename: 2006\11\08\Collection115241.CAB |PartitionEntryID: 18A14BD1AA3FB494AB65CF4DE60ADE35A1q10000EVSite.d20.intra |PartitionGUID: 8A14BD1AA3FB494AB65CF4DE60ADE35A |Partition Root Path: I:\Enterprise Vault Stores\Central EV Store ADCN51 Ptn3 |Secondary Location: (null) |Migrated File Id: (null) |Reference: EVC/RSFC/CA |
138406:13:52.603 (StorageOnlineOpns)<7976>EV~EFailed to extract CAB file. |
138506:13:52.603 (MigratorServer)<12796>EV~EError restoring Saveset during export operation. | |Job Id: Exp3_20070311055955 |Vault Name: Scheers, F.E.M. (Fredy) |Vault Id: 1663C981EFCFB3E4FBD821527A71997081110000EVSite.d20.intra |Saveset Id: 567000000000000~200611081214260000~0~DF6CF3EE932B445B8A8505F5F5FF64D |Reference: RS/GOS |
138606:15:34.197 (MigratorServer)<12796>EV~IExport Archive Report | |Export status: Completed | |Job Id: Exp3_20070311055955 |Archive Name: Scheers, F.E.M. (Fredy) |Vault Id: 1663C981EFCFB3E4FBD821527A71997081110000EVSite.d20.intra | |Target PST file location: D:\PST\ScheersF\Scheers,F.E.M.(Fredy)_Export_0001.pst |Number of PST files: 3 | |Number of items restored: 20874 |Number of items unable to be restored: 7 | |Age range filter: |Retention category filter: | |Elapsed Export Time: 01:15:38 (hours:minutes:seconds) |
Best Regards,
Ranjeet Menon