02-16-2011 02:01 PM
EV 9.0.1
When trying to delete a folder from VV, user gets an error staing that "You cannot delete this folder because it exists in your mailbox."
I guess I just need an explanation of what's going on.
Thanks
02-17-2011 12:15 AM
I'm interested in this because several people have reported it, but we're no closer to really reproducing the problem ...
Can you post a screenshot of the folder structures in Outlook and Virtual Vault, and give an indication of a sample folder you're trying to delete, along with a client trace?
02-17-2011 01:50 PM
So far, it seems like this only happens when deleting from within .pst migrated folders.
Messages can be deleted but no folders..
02-18-2011 04:10 AM
Do your site settings, and retention category allow users to delete items?
02-18-2011 06:44 AM
Yes.