Can't manually archive tasks from Outlook

[Ronen_Tzimbel]

I have a problem with enterprise vault client 9 and 9 sp1 people can't manually archive their tasks. When I downgrade to the Enterprise vault  client 8 sp5 , manually archving tasks from Outlook works as designed.

see attachment Error.jpg

Please advice me.

Ronen

[AndrewB]

what version is your EV server?

[AndrewB]

also, have you installed the http client over trhe full dcom client? there are some previous threads in the forum that cover the topic such as https://www-secure.symantec.com/connect/zh-hans/forums/enterprise-vault-905134-client-outlook-2010-http-only-issue

and

https://www-secure.symantec.com/connect/zh-hans/forums/microsoft-outlook-2010-and-ev-http-only-outlook-add

[Ronen_Tzimbel]

the version of EV server is 9 sp1.

[Rob_Wilcox1]

Do you have the same behaviour with English Outlook, and English Outlook Add-in ?  Just trying to picture/setup what you have in your attachment, and can't work it out properly, I'm afraid.

[GertjanA]

looks like hebrew to me

[Rob_Wilcox1]

Yep, I see that it's Hebrew, but, I'd like to confirm in English, and that'll help with troubleshooting a fair amount.