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Cancel restoring

mart_g
Level 4
Partner Accredited
Is there any way to cancel restoration without knowing which user is doing the restore ?

For example, if there is alot of stuck restore MSMQ queue, is there any way to cancel the restoration ?
And is there a way to find out the user(s) ?
5 REPLIES 5

Arif
Level 3
Hi,
From VAC you can’t do this.
You can do it directly accessing MSMQ but very bad idea.
Not recommended.

mart_g
Level 4
Partner Accredited
Hi Arif,

Can you elaborate ?

Arif
Level 3
Dear Mart,

I am sorry for my late response.
If you really want to purge any EV MSMQ item please follow the instructions from the link http://support.veritas.com/docs/276082.
But as I said to you before, it is not a good idea.
Because I after you purge Enterprise Vault retrieval service your users might have to restart outlook clients. Definitely there will not be losing of any data but you have to stop Task Controller Service and at that time your EV server will be unavailable for the users. 
Also from MSMQ you can’t find a users individually.

Thank you and good luck...Smiley Happy
Arif

mart_g
Level 4
Partner Accredited
Hi Arif, thanks for your advice

MichelZ
Level 6
Partner Accredited Certified
Mart

Do you know why those restores get stuck?

Cheers
Michel

cloudficient - EV Migration, creators of EVComplete.