10-15-2008 06:19 AM
Hi,
When I attempt to disable archiving for a mailbox - I recieve the following error in the eventvwr;
Event Type: Error
Event Source: Enterprise Vault
Event Category: Agent Client Broker
Event ID: 2776
Date: 15/10/2008
Time: 14:16:04
User: N/A
Computer: NSDKVS
Description:
An exception occurred in routine CArchivingAgentQueue::DisableMailbox
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
I am also told the mailbox has not been disabled.
Anyone know why?
EV 2007 SP2
Exchange 2003 SP2
Outlook 2007
Thanks,
Haroon
10-15-2008 06:42 AM
Is it failing only with this User, or with others, too?
Cheers
Michel
10-15-2008 06:45 AM
Hi,
Thanks for the reply.
Failing with other users too. Infact seems to be faling with everyone it wouls seem.
Harry SD
10-15-2008 06:50 AM
Are all tasks running normally?
Could you try synching the Mailbox archiving task?
Is EV running in read-only mode?
Ensure that the following registry keys have a value of 1 and restart the Enterprise Vault services:
Cheers
Michel
10-15-2008 07:12 AM
Hi,
Yes all services running as normal - stopped and started the task controller service.
Checked the registry entries to ensure they were set correctly.
Ran the EV post back-up script to ensure EV was definetly in a non-read only mode. Tried disabling a mailbox and still failed.
Harry SD