Configure Autonomy Worksite for EV

[ia01]

Hi,

We are tyring to configure Autonomy Worksite for EV

In worksite document it says

For environments running Symantec Enterprise Vault version 8.0 or 9.0, you

must also grant explicit permissions to the WorkSite Service Account on all

Symantec Enterprise Vault Exchange Archive Mailboxes

I guess worksite needs to pull email stubs and process for worksite file server, therefore it needs read-only access to all archives?

What is the best way to grant this permission? Via Exchange and then Sync mailboxes with permission sync?

Many Thanks

[TonySterling · Accepted solution]

You can either grant the permission on the mailboxes and then synchronize it over or you can grant the permission using EVPM.

You will need to make sure as new mailboxes are added that you re-run the process.

This is the TN for EVPM

How to give permissions to an archive using Enterprise Vault Policy Manager (EVPM)

[ia01]

Thanks Tony, We have used EVPM to gran the permissions for all mailboxes