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Duplicate Messages in Mailbox

Rotter
Level 2
Partner
Hi,
duplicate Message is created  in the mailbox every minute, When  "store in vault" is selected on original email in EVCLIENT.
Can You help me please?I am flustrated.
Thanks


2 REPLIES 2

Wayne_Humphrey
Level 6
Partner Accredited Certified
Hi Rotter,

I have never seen this.  Please could you include your client version actually better a client trace with you trying to manually store an item.

Rotter
Level 2
Partner
Hi,
This problem I have only with my mailbox so far and problem discovers on every PC where I was login

VERSION INFORMATION 
Operating System Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Outlook 11
Internet Explorer 8.0.6001.18702
Enterprise Vault 800020000
 
 
USER DETAILS 
User Mailbox Property unavailable in an offline store
Outlook connection state Cached connected full (8)
RPC over HTTP flags 0
 
 
TESTING CONNECTION 
Skipping DCOM tests HTTP client is in use
HTTP connection OK http://evprg.ORG.cz/EnterpriseVault (Status: 0x56)
 
 
VAULT CACHE DETAILS 
Status Enabled
Start processing after 3 minutes
 
 
VAULT CACHE ARCHIVE FOLDERS SYNCHRONIZATION 
Synchronization last completed 11. listopad 2009 at 14:25:15
Synchronization next scheduled 12. listopad 2009 at 14:25:11
 
User 1
Status Last synchronization completed
Archive ID 1E22DB4967C7A6442B49BAFF8C2A518511110000evprg
Type Primary
Last synchronized 1. leden 1601 at 1:02:56
 
 
VAULT CACHE CONTENT 
Status Last synchronization completed
Last download completed 10. listopad 2009 at 15:09:22
Items to download 0
Items to upload 0
Items in cache 9018
Total size of items in cache 179 MB
Maximum cache size 2,00 GB
 
 
VAULT CACHE PREEMPTIVE CACHING 
Status Idle
Trawl last started 12. listopad 2009 at 0:00:02
Trawl last completed 12. listopad 2009 at 0:00:02
Items processed during last trawl 2
Folders processed during last trawl 20
Items preemptively cached during last trawl 0
Total number of items preemptively cached 1
 
 
ORG LIBRARY FORMS 
Could not open Org Library 
 
 
PERSONAL LIBRARY FORMS 
IPM.Note.EnterpriseVault.Shortcut.DeleteMe 
Version 8.0.2-001
Description Displays information about the item that is waiting to be deleted by Enterprise Vault.
 

 
IPM.Note.EnterpriseVault.Shortcut.RestoreMe 
Version 8.0.2-001
Description Displays information about the Enterprise Vault restore pending item.
 

 
IPM.Note.EnterpriseVault.Shortcut 
Version 8.0.2-001
Description Displays information about the Enterprise Vault archived item.
 

 
IPM.Note.EnterpriseVault.PendingArchive 
Version 8.0.2-001
Description Displays information about the item that is waiting to be archived by Enterprise Vault.
 

 
 
HIDDEN MESSAGES IN FOLDER Odeslaná pošta
IPM.EnterpriseVault.Filter: 
Last modification time 7:00:32, 12.11.2009
Archive ID 1E22DB4967C7A6442B49BAFF8C2A518511110000evprg
ArchiveFolderId 122E65BD3A0580349A204D0EE9789E9FF1110000evprg
Deleted Vault true
Filter ID 2

www-secure.symantec.com/connect/sites/default/files/ev_client_log_20091112105600.txt